Retail Members
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Dan Edwards, Victorian Dept. of Transport EV trial participant.
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"The Better Place Charge Spot was installed professionally and neatly at our home, providing a convenient charging location with secure access. The customer service has been second to none, with 24 hour support and trouble free charging. In my opinion, this makes Better Place, a leader in the EV infrastructure rollout for our future."
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Amy and Milton, Victorian Dept. Of Transport EV trial participants
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"Our experience with Better Place was definitely one of the highlights of the trial. The initial installation of the charge infrastructure was completed timely and sympathetically to the style of our home. As we had a freshly renovated Victorian house we were very concerned about how it would look. But the team did such a tidy job. Customer service was top notch. Nothing was too much trouble; even the request of a longer charging cable was fulfilled the next day."
"Besides from the high level of customer service, we were also impressed with the sophistication of the equipment. Faulty diagnosis could be run remotely, access was secure and the unit so simple to operate."
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Fleet Members
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Cameron McCormick, City of Port Phillip, Victorian Dept. of Transport EV trial participant
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"Our experience with Better Place has been educational. The car has been well and truly tested with over 30 of our staff driving it around the clock and we’ve had no difficulty plugging it in and keeping the car charged. The customer service with Better Place has been great and we’re actually hoping to get more charge spots installed so we can continue to promote and support zero emissions driving in the City of Port Phillip. Last but certainly not least, we’ve been blown away by how much money we’ve been saving on petrol by having an electric car in our fleet!"
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Maria Efkarpidis, Marketing Director, Rock Development Group
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"Switching to electric with Better Place positioned us as a leader for sustainable driving in Canberra and we have 5 charge spots in operation at the moment – three that are public access and two private residential ones. I was very excited to have the first private charge spot in the ACT installed at my house, and my daughters love the new smooth sliding doors on the updated model that went in recently. I have a great relationship with Better Place and their customer care team - it’s made me such an advocate for electric cars that recently we donated a Mitsubishi i-MiEV to Jessica Bibby and had a charge spot installed in her garage. Now she’s an advocate too!"
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